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Company: ACD Direct
 
Job Title: Immediate Need for English and Spanish Speaking Customer Service Reps - TELECOMMUTE
Job Category: Consulting [ View All Consulting Jobs ]
Job Description:
ACD Direct currently has openings for Customer Service Professionals in our Virtual Call Center! Sales experience, WAH experience, Bilingual (Spanish) abilities and a strong desire to succeed are always beneficial! Come Telecommute With Us!

Experience:
•        Ability to muli-task in an ever-changing environment
•        Ability to communicate effectively and professionally with verbal and written communications.
•        Ability to adapt quickly to a multi-client environment
•        Ability to retain and apply information in a multi-client environment
•        Ability to adhere to and maintain a self structured work schedule
•        Ability to implement and maintain self preparation skills
•        Ability to multitask in fast paced situations
•        Ability to control a call situation and direct callers to the purpose of the call
•        Pleasant phone voice and effective telephone communication skills are a MUST
•        Strong Attention to Detail is a MUST
•        Strong Listening Skills are a MUST
Minimum PC Requirements:         
•        Standard telephone line or Hard Wired VOIP with absolutely no features. (Two phone lines recommended. One for personal use and one for business use.)
•        Cable or DSL Internet Service accessed via modem. (256K minimum) Wireless/Satellite connectivity is not accepted.
•        Corded phone
•        Corded noise canceling headset with mute feature
•        Windows 2000, Windows Vista or Windows XP operating system PC compatible computer system. Windows 7 is acceptable.
•        Minimum PIII 800mhz and 512 MB RAM (Windows 2000 or XP operating systems) 2GB (Windows Vista)
•        Anti-virus software
•        Spy-ware software
•        Computer Microphone and speakers (or headset containing both): This is required BEFORE you schedule your interview.
•        Professional workspace equipped with a Desk and a Chair free of noise and distractions.
•        Internet Explorer 6.0 or higher. This is the only web browser that is compatible with our systems and programs.

Apply online at www.acddirect.com/becomeanagent.html
Skills:
Employment Type: Full Time, Part Time, Contract
Salary: Unspecified
 
Other Information
 
Degree: High School
Experience (years): Unspecified
Job Location: ANY, Alabama USA
Address: Po Box 1526
Zip/Postal Code: 84041
Benefits and Other Informations: FLEXIBLE SCHEDULING
CASUAL DRESS
Post Date: 06/21/2010 / Viewed 1231 times
 
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